Orders

Other

• Can I make changes to my order or cancel it before it ships?
• How did I plant a tree with my purchase?

Tracking

• Where is my package?
• How do I track my order?

Returns, Exchanges, and Refunds

• Are there any exclusions to products I can return?
• Do I have to pay for return shipping costs?
• I have opened the product or used it once, can I return it?
• Can I return my purchase?
• What is your return policy?
• How do I report a damaged or manufacturing defective item?

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